Contact

For anything that can wait, please send an email to support@couchster.com, and we will reply within 48 hours. Should there be any pressing issues with your order, or if you need to check on the status of a delivery, please call us at: (504) 475-6224.

Please do not call the restaurant. We are a third party delivery service, and the restaurant is unlikely to know what order you are talking about if you call them (we do not use the name of the customer when placing orders, as orders are usually placed under the name of the driver who will be picking the order up). As such, if you need to check on the status of an order, if there was a mistake with your order, or you need to speak with someone regarding your order for any other reason, please use the phone number above. Thanks!

Want your restaurant to start getting online and mobile orders through Couchster? Want to give us your review on how we're doing? Thoughts or suggestions on how we can do even better? Whatever it is, if you want to talk to Couchster, we're happy to listen, so shoot us an email at support@couchster.com.